Emailing Documents
How to attach external documents when emailing Sales Orders, Sales Invoices, etc
When emailing a Sales invoice or other CustomBooks™ document, it is possible to attach external documents to the email. Attaching external documents In the document, click Print (instead of email). The print preview screen appears. Click the Send ...
Viewing Email Logs
We keep a history of all emails sent through CustomBooks™ and you have access of these historical records if you need them. On your dashboard, click Email Logs (see figure 1, on the far right) and then click the Data button in the middle (see figure ...
Why does the email I send from CustomBooks™ come from the email address user@custombooks.com?
The Situation When documents are sent from CustomBooks™, the email address that you have entered into the Company Settings is used for both the From: and the Reply-To: addresses in the sent email. The exception to this rule is when an address with ...
My logo is not showing up when emailing my Purchase Order, Sales Invoice, etc. Where is all of the detail?
The details of the document being sent will be in the email attachment. The email itself is a summary including your Company name, the receiver's company name and the total of the document. If the image is not being shown, refer to the instructions ...
How do I remove the Make Payment link in emailed sales orders and sales invoices?
This appears when you have the Stripe or Paya Integration setup. If you no longer wish to have a Stripe or Paya Integration, you may Go to Admin Panel → Integrations → Click the Gear icon and click 'Disconnect' . This will remove the Make Payment ...