This video walks through the password reset process from the CustomBooks login page, including email verification and the password requirements you must meet before creating a new password.
To reset or change your password, start from the CustomBooks login page and select Forgot or Change Password. Enter the email address you use to log in, verify your email with the code sent to you, and then create and confirm a new password that meets the required security rules.
In this video, we’re going to show you how you can update your password for your CustomBooks login.
On the login page, click the link Forgot or Change Password.
On the first screen, enter the email address you use to log into CustomBooks. Check the I’m not a robot box and then click Next.
The second step is to verify your email address. Click the yellow Send Verification Email button. This will send a code to your email. Copy that code into the box provided and click Verify.
Finally, create your new password. Remember, your password must include at least one lowercase letter, one uppercase letter, one number, and one special character. It also needs to be between 8 and 16 characters long.
Once you’ve entered and confirmed your new password, click Finish.
You’ll then be logged into CustomBooks and able to access any of the companies you have permission for.
And that’s it. Updating your password in CustomBooks is quick and simple.