Pausing and Renewing Your CustomBooks™ Subscription

Pausing and Renewing Your CustomBooks™ Subscription

To pause or renew your CustomBooks™ subscription, please contact CustomBooks™ Support for assistance or submit a support request ticket. Our team will guide you through the process to ensure your account is managed according to your needs.

Note: When contacting support, please provide the following information:
  • CustomBooks™ Account No. (starts with 110 or 111)
  • Account owner Name
  • Account owner Email Address
  • Reason for pausing the account

    • Related Articles

    • Cancelling Your CustomBooks™ Subscription

      To cancel your CustomBooks™ subscription, please contact CustomBooks™ Support or submit a support request ticket. Our team will assist you with the cancellation process to ensure your account is properly closed. Note: When reaching out, be sure to ...

    • Adding and Managing CustomBooks™ Accounts

      Managing your account in CustomBooks™ is straightforward and user-friendly. Whether you're adding a new company, inviting clients, changing your subscription plan, or updating your billing information, the CustomBooks™ Portal provides easy access to ...

    • The CustomBooks™ Portal

      Overview The CustomBooks™ Portal is the initial screen you see after logging in, serving as the central hub for managing accounts, accessing financial details, and performing various administrative tasks. In the CustomBooks™ Portal, you will find the ...

    • Subscribing to CustomBooks™ After Your Trial Period Ends

      Subscribing to CustomBooks™ Once the trial period is over, you can subscribe to CustomBooks™ using the 'Pay Now' button located on the Dashboard that displays once you login. To subscribe: In the Client/Company List, locate the company you're ...

    • Logging in and out of CustomBooks™

      Logging in and out of CustomBooks™ is a straightforward process designed to keep your data secure while providing easy access to your account. Logging in to CustomBooks™ There are two methods of logging in. Method 1: Standard Login involves entering ...