Reactivating a Subscription

Reactivating a Subscription

Reactivating a Canceled Subscription

Canceled accounts or subscriptions can be reactivated from the Subscriptions/Billing Portal, which is accessible from the Company Dashboard/Client Portal. Please note that only the subscription owner has access to the portal.


Steps to Access the Subscription/Billing Portal and Reactivate a Subscription

  1. Log in to login.custombooks.com using the subscription owner's email address.

  2. From the Company Dashboard/Client Portal, click the email address or the avatar drop-down in the top-right corner, and then select "Account."



  3. A new tab will open for the Subscription/Billing Portal. From the left-hand menu, go to "Subscriptions" and filter the list by "Canceled Subscriptions."



  4. Open the account or subscription that you wish to reactivate, and then click the "Proceed to Reactivate" button.


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