Voiding payment entries is an essential task for maintaining accurate financial records in any business. Whether correcting an error, responding to a customer request, or handling a duplicate entry, voiding payments ensures the accuracy of your accounts.
Here are the steps on how to void a payment entry.
1) Open the payment entry document, navigate to Generate > Void Payment.
2.) Choose the voiding date > Accept.
3) Then save the offsetting journal entry that opens in a new tab.