When I go to my test company, it says that I don't have permission. What does that mean and how do I fix this?
Most likely you are not a user in the test company. If you were given access to the main account after the sandbox was created, you are most likely not on the user list in the test company. Have someone from your company that does have access to the test company go in and add you as a user in the sandbox.
Related Articles
Getting Started - Using the CustomBooks™ Test Company/Sandbox
About your Test Company/Sandbox CustomBooks™ offers each paid account a complimentary second account, referred to as the "Test Company" or "Sandbox." The Test Company/Sandbox account is designed for testing, training, or exploring new features ...
Updating Test Company/Sandbox to Live Data
The Sandbox/Test Company With each paid account CustomBooks™ offer you a second account that can be used for testing, training or just checking out new features without having to worry about affecting your live account. This “Test Company” or ...
AccountingSuite™ Product Perks: June 2024 - Test Company
The Test Company Every Subscription to AccountingSuite™ comes with a Test Company (or Sandbox as it is sometimes called) free of charge. You can copy over the data from your live company and use the test company to: Train new users Try out new ...
AccountingSuite™ Release Updates, German Shepherd 5
AccountingSuite™ Release Updates, German Shepherd 5 Cloud Banking Upgrade: Tons of New Features and Improvements! Advanced Matching and Categorization Algorithms: Company Name check is first, and it is based on the Bank Description and ...
Make a Company Inactive/Active
Enabling / Disabling a Company You may disable a company in the system so that historical transactions may be retained, but remove them from the list of Companies in the Company Module. To disable a company, Navigate to Quick Menu / Companies ...