Why does the balance on the printed invoice not show my sales order pre-payment?

Why does the balance on the printed invoice not show my sales order pre-payment?

The invoice needs to be posted. Once it is posted, the prepayment will show on the printed form.
    • Related Articles

    • Sales Order - Pre-payments/Deposits

      Overview Sales order prepayments are a common practice for businesses that require customers to pay upfront for goods or services before delivery. These prepayments help businesses secure revenue in advance, manage cash flow, and reduce the risk of ...
    • How to create a Sales Order

      The Sales Order records a request to sell goods or services. A Sales Order initiates the Sales Workflow and may be for products and/or services. When a sales order is for services only, it may also be referred to as a work order. CustomBooks™ tracks ...
    • How to refund a customer in cash when you have a sales order with a sales order prepayment

      There may be situations when an order needs to be cancelled by a customer but you have taken a prepayment that needs to be refunded in cash rather than credit. Here's how to do this. First of all, DO NOT create an invoice. 1) Open the customer in C/V ...
    • Partially Invoicing an Order

      In many businesses, it's not always possible to invoice a customer for the full amount of a sales order at once, particularly when dealing with larger orders, staggered deliveries, or custom products. To manage these situations, CustomBooks™ offers a ...
    • Payment Terms in CustomBooks™

      Payment Terms Payment Terms are the agreed-upon conditions between a buyer and seller that specify when a payment for goods or services is due. These terms define the period within which payment must be made, any early payment discounts, and ...