Will I have access to my account after cancellation?
Account Access after Cancellation
Your account will be available to users that had an account when it was canceled in View Only mode. Transactions may not be added but reports and data will be available.
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Roles and Security
Overview Access to modules in CustomBooks™ is controlled via User Profiles. Any number of User Profiles may be created containing the needed permission settings for a group of users. Once a profile is created, it may be applied to one or more users ...
Cancelling Your CustomBooks™ Subscription
To cancel your CustomBooks™ subscription, please contact CustomBooks™ Support or submit a support request ticket. Our team will assist you with the cancellation process to ensure your account is properly closed. Note: When reaching out, be sure to ...
If I add CustomBooks™ Help and Support as a user in my account when I need assistance, will this count against my available user count?
No. The available concurrent user count for your plan is not affected at all if the CustomBooks™ Help and Support user is added. The free Accountant account also does not affect your available concurrent user accounts. Enabling Help and Support user ...