Admin Tools: Active User List

Admin Tools: Active User List

Overview

The Active User List feature in CustomBooks™ allows administrators and authorized users to view which users are currently logged into the system. This tool helps monitor account activity, improve security oversight, and assist with troubleshooting user-related issues.

By using the Active User List, administrators can quickly identify active sessions, confirm user access, and ensure proper system usage across their organization.

What is the Active User List?

The Active User List displays real-time information about users who are currently logged into CustomBooks™. It provides visibility into system access and helps administrators track user activity within the account.

This feature is especially useful for:
  1. Monitoring simultaneous user logins
  2. Verifying user access during troubleshooting
  3. Identifying unauthorized or unexpected logins
  4. Supporting security and compliance monitoring

How to Access the Active User List

To view the Active User List:
  1. Navigate to Admin Panel
  2. Select Active User List
The system will display all users who are currently logged into the account.

Information Displayed in the Active User List

The Active User List typically includes important session details such as:
  1. Email Address – The user’s registered login email
  2. Login Time – The time the user logged into the system
  3. Total Active Users – Shows how many users are currently active
This information helps administrators track when users accessed the system and confirm ongoing activity.


When to Use the Active User List

The Active User List can be helpful in several scenarios, including:
  1. Confirming whether a user is currently logged in
  2. Troubleshooting login or access issues
  3. Monitoring system usage during business hours
  4. Reviewing system activity for security purposes
  5. Identifying duplicate or shared user logins

Security and Best Practices

  1. Regularly review active users to ensure only authorized users are logged in.
  2. Encourage users to log out when they are finished using the system.
  3. Avoid sharing login credentials to maintain audit integrity and security.
  4. Investigate unfamiliar or unexpected active sessions immediately.

Notes

  1. The Active User List only displays users who are currently logged into the system.
  2. Users who have logged out or whose sessions have expired will no longer appear on the list.
  3. Access to this feature may be restricted based on user permissions or roles.

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