Having trouble logging In?

Having trouble logging In?

Forgot your password?


On the login page, click the Forgot/Change Password link and enter your email address to receive an email with instructions on how to reset your password. You must use the same email address that you used when your CustomBooks™ account was created.



CustomBooks™ forgot password link.

Forgot your user ID?


Your user ID is the email address that you used when created your account. If you cannot remember the email address that you used, ask the person with administrative rights to get it from the users list. A list of users may be accessed by navigating to Admin Panel → Security Settings while logged into CustomBooks™.


Other login problems?


If you are experiencing any other login problems, contact our support team at 888.328.8275, option 1 or create a support request.


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