Under-receiving and Over-receiving (Backordering)
There may be times when your vendor will send more or less than the quantity that was ordered on the Purchase Order. The system will allow for over and under-receiving on both the item receipt and the bill, so there is no need to change the original quantity on the Purchase Order in this event.
Under-receiving is when the total quantity received on the item receipt or the bill is less than originally ordered on the Purchase Order and there is no plan to receive the balance. In this case, close the Purchase Order by clicking the Status and choosing Closed.
Over-receiving is when the total quantity received exceeds the item receipt or the bill exceeds the original amount ordered on the Purchase Order and there is no plan to return the excess to the vendor. In this case, indicate the quantity received on the Item Receipt or the Bill and the Purchase Order will close automatically.
![Info](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png/)
To enable Backordering: Navigate to Admin Panel > Inventory Settings > toggle the 'Allow Under-receiving and Over-shipping' checkbox.